Delivery Information

At Best Choice Store, we understand that when you order premium pet and equine supplies for your beloved animals, you want them delivered quickly and safely. That’s why we’ve designed a delivery system that combines speed, reliability, and affordability to serve our global community of animal lovers.

Quick Summary: All orders are processed within 1-2 business days. Choose between our expedited Standard Shipping (10-15 days via DHL/FedEx) or Free Shipping (15-25 days via EMS for orders over $50). We ship worldwide (excluding some Asian and remote regions).

Our Shipping Options

Standard Shipping – $12.95

For customers who need their premium pet food, horse tack, or animal accessories sooner, our Standard Shipping option delivers via trusted carriers DHL or FedEx. Your carefully packed order will typically arrive within 10-15 business days after leaving our Los Angeles warehouse.

This service includes package tracking so you can follow your pet essentials every step of the way to your door.

Free Shipping (Orders Over $50)

We’re proud to offer free shipping via EMS for orders totaling $50 or more. While slightly slower than our Standard option (typically 15-25 business days), this economical choice helps you save on your regular purchases of Purina feed, horse accessories, or pet supplements.

Perfect for stocking up on your animal’s favorite products without worrying about shipping costs!

Order Processing

Every order at Best Choice Store receives our careful attention:

  • 1-2 business days for order processing and quality checks
  • Special packaging for fragile items like horse tack and pet accessories
  • Temperature-controlled handling for sensitive products like premium animal feed
  • Email confirmation with tracking information once shipped

International Delivery

From our Los Angeles headquarters at 4441 Canis Heights Drive, we ship globally to serve equestrians and pet owners worldwide (excluding some Asian and remote regions). Our international customers appreciate:

  • Clear customs documentation for smooth border crossings
  • Consolidated shipping for multiple items to save costs
  • Dedicated customer service (admin@purinazone.com) for any delivery questions

Returns & Delivery Issues

While we strive for perfect deliveries, if any issues arise:

  • 15-day return policy from delivery date for unused products
  • Prompt assistance for lost or damaged packages
  • Special handling available for sensitive equine equipment or pet food returns

Pro Tip: Order your pet’s favorite Purina feed and horse tack together to qualify for free shipping while ensuring all your animals’ needs are met in one convenient delivery!

At Best Choice Store, we treat every delivery with the same care we’d want for our own pets and horses. Because we know that when it comes to your animal family, only the best will do – from premium products to reliable delivery.

Have questions about your order’s delivery? Our animal-loving customer service team is always happy to help at admin@purinazone.com.